Privacy and Data Policy
This Privacy Policy explains how Billionairespin collects, uses, stores and protects the personal and technical information we receive from players. We respect your privacy and aim to be clear about what data we process, why we process it, and how you can manage your information. This page covers the main categories of data we handle and your options for access, correction and deletion.
Types of data we collect
Personal data
When you register an account or contact support we collect personal information such as your name, email address, date of birth, postal address, phone number and identity documents where verification is required. We also keep account credentials and communication history to manage your profile and service requests.
Technical data
Technical information is gathered automatically when you use our site or app. This includes IP address, device and browser details, operating system, session identifiers, gameplay activity and log files. This data helps us deliver a functional, secure and responsive service.
Transactional data
We record transactional and payment details related to deposits, withdrawals, bets and game activity. This includes payment method identifiers, transaction amounts and timestamps. Transactional records are necessary to process payments, detect fraud and comply with internal controls.
How we use your information
Your data is used to provide and operate your account, process deposits and withdrawals, verify identity, prevent fraud, and respond to support requests. We also use information to monitor play activity, enforce terms, improve our services and communicate important account messages. Where relevant, we may use aggregated or anonymized data for analytics and product improvement.
Data protection practices
We take reasonable measures to protect data from unauthorized access, loss or misuse. That includes encryption of sensitive data, access controls, secure hosting and routine monitoring. Staff with access to personal data are trained to handle it responsibly. No system is completely invulnerable, but we aim to maintain appropriate technical and organisational safeguards.
Cookies and tracking technologies
We and our partners use cookies and similar tracking tools to remember preferences, support login sessions, analyze usage patterns and show relevant content. You can manage cookie settings through your browser or device and some preferences can be adjusted in your account. Disabling certain cookies may affect site functionality.
Information sharing and third parties
We share information with trusted service providers who perform functions on our behalf, such as payment processors, identity verification, customer support, hosting and security monitoring. We may also disclose data to prevent abuse, investigate fraud or comply with lawful requests. We do not sell your personal information to third parties.
User rights
You have rights over your personal data, including the right to access, correct or request deletion of information, and to object to certain processing activities. Some requests may require identity verification to protect your account. Certain data may be retained where necessary for legal, security or operational reasons.
Access, correction and deletion
To request access, correction or deletion, contact our support team at [email protected]. We will guide you through any verification steps and explain what can be changed or removed. Requests are handled in line with our operational and security needs.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on this page and, where appropriate, communicated through your account. Continued use of our services after updates means you accept the revised terms.